Service Design DC's Pecha Kucha Night

Monday / September 21 / 6:30 PM


As part of DC Design Week, Service Design DC — home of the Service Design Network (SDN) DC chapter — will be hosting our second installment of five Pecha Kucha presentations, this time centered around the theme “Celebrating the voices of DC’s creative community.” Join us for an evening of Service Design inspiration.

If you haven’t experienced Pecha Kucha before, you’re in for a treat! Pecha Kucha presentations are 20 slides that auto-advance every 20 seconds - and clock in at exactly 6 minutes and 40 seconds each. Our selected speakers are going to regale us on service design-related case studies, methods, frameworks, and perspectives from various sectors ranging from government, commercial, and non-profit.

We’ll be sure to pepper in some time for introductions and networking as well, keeping the total event time around an hour and a half. (Zoom fatigue is real!)


Date & Time

Monday, September 21

6:30 PM - 8:00 PM




Isabella Bruno

Exhibition designer at Smithsonian National Museum of American History

She | Her | Hers

Isabella Bruno is an experience/exhibition designer at Smithsonian’s National Museum of American History. In her free time, she hangs with other museum workers to imagine the future of museums through a project called Radical Museum Futures. She believes that museums offer a public service and should be designed for staff and visitor well-being, in order to be around forever and be relevant.

Josh D'Angelo

CEO of MovementX

He | Him | His

Joshua D’Angelo is a doctor of physical therapy and board certified orthopedic specialist who has co-founded and directed global organizations centered around improving access to healthcare and innovating healthcare delivery. Dr. D’Angelo most recently co-founded MovementX, a platform technology that sends trusted physical therapists to patients seeking safe and convenient care via telehealth, home-based, and outdoor sessions. He has spoken nationally and internationally on physical therapy, leadership, and global health.

Ricardo Martins

Service Design Faculty at Savannah College of Art & Design

He | Him | His

Ricardo Martins is a Service Design faculty in SCAD (Savannah, Georgia) and works with design and innovation since 26 years ago. He is passionate about service design implementation challenges and researching strategies to improve innovation processes.

Jatin Gupta

Product Designer at T-Mobile

He | Him | His

Jatin is a product designer at T-Mobile currently designing the T-Mobile for Business web app. He is passionate about problem-solving in the digital space while keeping sustainability and ethics in mind. He has previously worked as a front-end developer, accessibility researcher, AR game designer, and now a product designer.

Jeremy Haldeman

Director of Government Affairs & Advocacy at Alight

He | Him | His

Jeremy is the Director of Government Affairs & Advocacy for Alight (formerly the American Refugee Committee), having joined the organization in January 2017. Prior to joining Alight, Jeremy worked at the Peace Corps from 2013 – 2017 in various capacities. First, he served as the Deputy Director of Congressional Relations before being named the Director of Congressional Relations in February of 2015 and Associate Director for External Affairs in 2017. Prior to working at the Peace Corps, he spent eight years on Capitol Hill in a variety of different capacities. He held several positions in the office of former Congressman Russ Carnahan, including serving as the legislative counsel, legislative director, and then deputy chief of staff. In addition, he served as the staff director for the House Foreign Affairs Subcommittee on International Organizations, Human Rights, and Oversight for three years. Before working on the Hill, Jeremy was a prosecutor in St. Louis, Missouri where he served as an assistant city counselor for the City of St. Louis, which followed his clerkship for a judge on the Missouri Court of Appeals. Jeremy holds an undergraduate degree in business administration from Miami University in Oxford, Ohio, and a JD from St. Louis University School of Law.

Platform and Prerequisites

This event will be streamed via Zoom. In order to participate fully, attendees should plan to join on the Zoom app via their computer, tablet, or mobile device with enough bandwidth to support viewing video. In order to ensure only those who have registered for the event are able to attend — and to create space for intimate conversations — only those whose display name fully matches the name on our registration list will be admitted from the waiting room. You can find more about joining our virtual events, including how to connect, directions to troubleshoot, and information about our refund policy in our FAQ.

Accessibility and Accommodations

All DCDW events will have real-time CART (live captioning) services. If you need any additional accommodations, please contact us before 9/14 by, through the provided Google Form, or by phone. We honor your privacy and no personally identifying information (e.g. your name) is required to request an accommodation.

  • Request an accommodation through this Google Form
  • Email us at
  • Call our Accessibility Lead, Josh Kim, by phone at 571-302-1504

You can learn more about how we’re making DC Design Week an accessible experience by visiting our page on accessibility.

Code of Conduct

All AIGA DC events adhere to our Code of Conduct .

More Information

Built by 100% volunteer power, DC Design Week is an annual celebration of this community, hosted by AIGA DC. AIGA Member On-Sale begins 9/5 at 10:00am and the General Public On-Sale begins 9/10 at 10:00am. 100% of the proceeds from DCDW events go toward future AIGA DC programming and the Design Continuum Fund (DCF) scholarship fund. We believe in fostering the next generation of designers through helping local design-minded and underrepresented students as they pursue their education.

Interested in becoming a member? To gain early access to our most exclusive events and year-long discounts, sign up to become a member today!

Subscribe for updates

The worst feeling? Missing out. The best feeling? Knowing you’ll get the event news you need. Sign up below to get periodic updates from DCDW and AIGA DC.
* Indicates Required