Tuesday / September 22 / 9:00 AM


It’s no secret. Many local governments were — and still are — unprepared to handle COVID-19. With issues like unemployment, proper testing, and overcapacity in hospitals, pro bono work is crucial for helping our communities thrive. That’s where designers come in. Using your experience, you can create meaningful tools that improve the relationship between citizens and government and creates a lasting impact.

Figuring out how to get involved — where to start, what skills you need, and more — can be one of the hardest steps. We’re here to help make you get started doing good. Join us for a conversation Nicole Kwoh, who will share real-world tips from the US Digital Response team on how to get involved in the civic tech space, work with local governments, and thrive as a pro bono designer.


Date & Time

Tuesday, September 22

9:00 AM - 10:00 AM




Nicole Kwoh

Team Lead at USDR Small Business Loans

She | Her | Hers

Nicole is the program lead of the US Digital Response’s small business relief team which is fueled by probono, non-partisan civic tech volunteers. She has served the states of Hawaii, California, and New Jersey to help over 50,000 borrowers determine their eligibility for stimulus funds. Outside of civic tech, Nicole is a product manager with experience working in smart home and data products.


Platform and Prerequisites

This event will be streamed via Zoom. In order to participate fully, attendees should plan to join on the Zoom app via their computer, tablet, or mobile device with enough bandwidth to support viewing video. In order to ensure only those who have registered for the event are able to attend — and to create space for intimate conversations — only those whose display name fully matches the name on our registration list will be admitted from the waiting room. You can find more about joining our virtual events, including how to connect, directions to troubleshoot, and information about our refund policy in our FAQ.

Accessibility and Accommodations

All DCDW events will have real-time CART (live captioning) services. If you need any additional accommodations, please contact us before 9/14 by, through the provided Google Form, or by phone. We honor your privacy and no personally identifying information (e.g. your name) is required to request an accommodation.

  • Request an accommodation through this Google Form
  • Email us at
  • Call our Accessibility Lead, Josh Kim, by phone at 571-302-1504

You can learn more about how we’re making DC Design Week an accessible experience by visiting our page on accessibility.

Code of Conduct

All AIGA DC events adhere to our Code of Conduct .

More Information

Built by 100% volunteer power, DC Design Week is an annual celebration of this community, hosted by AIGA DC. AIGA Member On-Sale begins 9/5 at 10:00am and the General Public On-Sale begins 9/10 at 10:00am. 100% of the proceeds from DCDW events go toward future AIGA DC programming and the Design Continuum Fund (DCF) scholarship fund. We believe in fostering the next generation of designers through helping local design-minded and underrepresented students as they pursue their education.

Interested in becoming a member? To gain early access to our most exclusive events and year-long discounts, sign up to become a member today!

Subscribe for updates

The worst feeling? Missing out. The best feeling? Knowing you’ll get the event news you need. Sign up below to get periodic updates from DCDW and AIGA DC.
* Indicates Required